EXPERTISE

Back on track your troubled project



Let us weigh in

Have you noticed warning signs that your project is veering off course? Poor communication within the project team, frequent changes in project scope, suboptimal task prioritization, and the absence of effective project control could be potential culprits. But we can help you save your project!

Project problems
you can solve with us

We have the right people to bring the needed expertise and experience to your mission. They will implement unique means to save your project based on our proven rescue operation process and best practices.

comprehensive offering

Our software project takeover services

Securing knowledge transfer from the previous development team
Providing immediate support and maintenance of the developed application
Adding missing functionality to your existing solution
Future development of new functionalities to improve the usability of the system
Development regarding the automation of data maintenance and enrichment
Proactive support in new functionality analysis
Preparation of the disaster recovery procedure
Support and maintenance of the application

How do we take over projects?

We have a formal transition process for such situations. It is based on the best practices and Multishoring’s experience in taking over projects. The key stages of the process include

Preparatory stage

We understand that the situation is dramatic. The rescue operation is conducted by our special team, which consists of the best people. They assess the situation, secure the project scene, and take the most urgent measures. They also determine a schedule and frameworks for the full project transfer by setting a management structure, procedures, and KPIs.

Transitional Stage

At this stage, we and the Client verify the scope and rules of providing services defined in the agreement and the result of the works performed at the Preparatory Stage. We also start performing part of the actions defined as critical for the project and get ready for the full transition.

Main Stage

We start providing services following Service Catalogue, the level of service and KPIs established in the agreement. We also introduce a process of change management within the agreed model and start the optimization based on a continuous process performed through the project data analysis.

Count on a professional rescue mission

Rescue project organizational structure

We have qualified rescue teams with needed experience and expertise, mature processes, and over 3,000 of developers with various skills to support you in putting your project back on track.

A typical rescue project operation involves the following team:

Multishoring

  • Delivery manager
  • Scrum master
  • Development team (Developers, QA, DevOps)

Customer

  • Sponsor
  • Project supervisor
  • Implementation team (system administrators, key system users)
insights

Left wanting more? Read about specific services we can provide

System Migration IT Support and Software Maintenance Mobile Development Integration Services IT Staff Augmentation AI as a Service
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Let’s talk about your IT needs

Justyna PMO Manager

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    FAQ

    Frequently Asked Questions

    When do I need to change my current software contractor?

    There is no IT initiative that is bulletproof. Whether the project is carried out in a large corporation or a small startup does not matter. The earliest signs that the IT project is in trouble may be hard to spot but not when you know what to look at.

    • Suddenly you may realize that your project is living on its own
    • And no one can tell how it helps the business’ objectives

    Other warning signs include:

    • Poor communication across the project team
    • Constant change in project scope
    • Poor task prioritization
    • No or weak project control

    If you additionally observe a decrease in motivation in the project team and the staff turnover increase, you may be sure that the project is on the way to derailing. And this is about the right time to change your current software contractor and start the rescue mission.

    What methodology do you use for your software rescue missions?

    Typically we use the Scrum methodology with two weeks sprints. But we can move much faster if necessary.

    What do you need to make sure the rescue mission will be successful?

    We need a clear mandate to introduce changes in the project so that every project stakeholder understands that the situation is urgent and important. Also, we assume that the following things will be provided for the rescue mission:

     

    • Access to the source code of the application
    • Access to the current documentation to allow an in-depth understanding of the project
    • Access for Multishoring employees involved in the project to the public cloud services and databases used
    • Availability of admins and other persons from the Client will be necessary during the work to conduct the project
    • Handover meetings with key personnel involved in the development of the application, including the participation of a previous solution provider (to ensure smooth knowledge transfer and continuity in the development process)

    What are the most common risks during software project rescue missions?

    The most common risks during the software project rescue missions include:

    • Difficulties in communication during the project handover. The mitigation path is to assure the Client’s and current supplier personnel’s time to cooperate with Multishoring
    • Possible lack of documentation. In this case, it will be helpful to analyze provided documentation with the previous vendor’s participation to complete the documentation deficiencies.
    • Delays in granting full access to necessary environments for the Multishoring development team. This risk should be addressed early in the project, preferably before the start of the development.