Software Rescue Consultants:
Back on track your troubled project!



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Have you noticed warning signs that your project is veering off course? Poor communication within the project team, frequent changes in project scope, suboptimal task prioritization, and the absence of effective project control could be potential culprits. But our Software Rescue Consultants can help you save your project!

Two expert project consultants at work - Multishoring

Software project rescue
problems you can solve with us

We have the right people to bring the needed expertise and experience to your mission. They will implement unique means to save your project based on our proven software project rescue operation process and best practices.

comprehensive offering

Our software project rescue services

Securing knowledge transfer from the previous development team
Providing immediate support and maintenance of the developed application
Adding missing functionality to your existing solution
Future development of new functionalities to improve the usability of the system
Development regarding the automation of data maintenance and enrichment
Proactive support in new functionality analysis
Preparation of the disaster recovery procedure
Support and maintenance of the application

Software Project Rescue services: How do we take over projects?

We have a formal transition process for such situations. It is based on the best practices and our experience in taking over projects. See the key stages of the process.

Preparatory stage

We understand that the situation is dramatic. The rescue operation is conducted by our special team, which consists of the best people. They assess the situation, secure the project scene, and take the most urgent measures. They also determine a schedule and frameworks for the full project transfer by setting a management structure, procedures, and KPIs.

Transitional Stage

At this stage, we and the Client verify the scope and rules of providing services defined in the agreement and the result of the works performed at the Preparatory Stage. We also start performing part of the actions defined as critical for the project and get ready for the full transition.

Main Stage

We start providing services following Service Catalogue, the level of service and KPIs established in the agreement. We also introduce a process of change management within the agreed model and start the optimization based on a continuous process performed through the project data analysis.

Software rescue project organizational structure

We have qualified software rescue consultant teams with needed experience and expertise, mature processes, and over 3,000 of developers with various skills to support you in putting your project back on track.

A typical rescue project operation involves the following team:

Multishoring

  • Delivery manager
  • Scrum master
  • Development team (Developers, QA, DevOps)

Customer

  • Sponsor
  • Project supervisor
  • Implementation team (system administrators, key system users)
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Strategic value of professional software rescue services & consulting

When software projects face critical challenges, the decision to engage professional rescue consultants can mean the difference between total project failure and successful recovery. Our software rescue consultants provide objective, unbiased assessment combined with proven expertise to identify and resolve complex issues that internal teams may be too close to recognize.

Protecting Your Investment and Business Continuity

Engaging software rescue consultants delivers measurable business value that extends far beyond immediate problem-solving. We help organizations avoid complete project failure, protecting significant financial investments that would otherwise be lost to abandonment or costly restart initiatives. Our intervention minimizes business disruption by quickly stabilizing troubled projects and restoring development momentum, ensuring that critical business operations continue without extended interruptions. We focus on recovering substantial portions of existing investments through strategic problem resolution rather than complete project overhaul, maximizing the value of work already completed while addressing fundamental issues that threaten project success.

Specialized Rescue Scenarios and Expertise

Our software rescue consultants have extensive experience across diverse failure scenarios that commonly impact enterprise software projects. We specialize in recovering failed ERP implementations and other complex enterprise software deployments, addressing integration challenges, data migration issues, and user adoption problems that frequently derail large-scale implementations. Our team excels at reviving stalled projects that have lost momentum due to technical roadblocks, resource constraints, or architectural decisions that prevent forward progress. We provide comprehensive solutions for codebase rehabilitation, addressing technical debt, poor code quality, inadequate documentation, and architectural problems that compromise system performance and maintainability throughout the software lifecycle.

Root Cause Analysis and Technical Excellence

Our approach goes beyond surface-level problem identification to uncover fundamental issues that create project instability. We conduct thorough root cause analysis that investigates technical architecture problems, development process failures, communication breakdowns, and resource allocation issues that contribute to project distress. Our consultants provide specialized technical expertise to address complex challenges including code quality improvements, architectural redesign, infrastructure optimization, and development process enhancement. We implement rigorous quality assurance measures and coding standards that prevent future issues while establishing sustainable development practices that support long-term project success and system maintainability.

Communication Recovery and Team Collaboration

Many troubled software projects suffer from communication breakdowns and collaboration failures that compound technical challenges. Our software rescue consultants specialize in re-establishing effective communication channels within project teams, between development groups and stakeholders, and across organizational boundaries that impact project success. We implement structured collaboration frameworks that improve information flow, decision-making processes, and stakeholder engagement throughout the recovery process. Our team works to rebuild trust between internal teams and external partners while establishing clear communication protocols that prevent future misunderstandings and ensure all stakeholders remain aligned on project objectives, timelines, and success criteria.

Scope Management and Strategic Control

Scope creep represents one of the most common causes of software project failure, requiring specialized intervention to restore project boundaries and control. Our consultants implement comprehensive scope management strategies that identify unauthorized changes, assess their impact on project timelines and budgets, and establish frameworks for managing future scope modifications. We work with stakeholders to prioritize essential functionality while deferring non-critical features that threaten project completion, ensuring that core business requirements are delivered successfully before expanding project scope. Our approach includes establishing change control processes, stakeholder approval workflows, and documentation standards that prevent uncontrolled scope expansion while maintaining flexibility for legitimate business needs.

Knowledge Transfer and Sustainable Recovery

Successful software rescue extends beyond immediate problem resolution to ensure long-term project sustainability and team capability development. Our consultants provide comprehensive knowledge transfer that equips internal teams with skills and processes needed to maintain project momentum after rescue completion. We document recovery procedures, technical solutions, and process improvements to create sustainable operational frameworks that prevent future project distress. Our team provides training and mentoring that builds internal expertise in project management, technical architecture, and quality assurance practices, ensuring that organizations can independently manage and evolve their software systems while maintaining high standards of performance and reliability throughout the system lifecycle.

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    FAQ

    Software Project Rescue – Frequently Asked Questions

    Check our FAQ section. Left wanting more?

    Our software rescue consultant will gladly answer all your questions. Call us!

    When do I need to change my current software contractor?

    There is no IT initiative that is bulletproof. Whether the project is carried out in a large corporation or a small startup does not matter. The earliest signs that the IT project is in trouble may be hard to spot but not when you know what to look at.

    • Suddenly you may realize that your project is living on its own
    • And no one can tell how it helps the business’ objectives

    Other warning signs include:

    • Poor communication across the project team
    • Constant change in project scope
    • Poor task prioritization
    • No or weak project control

    If you additionally observe a decrease in motivation in the project team and the staff turnover increase, you may be sure that the project is on the way to derailing. And this is about the right time to change your current software contractor and start the rescue mission.

    What methodology do you use for your project software rescue missions?

    Typically we use the Scrum methodology with two weeks sprints. But we can move much faster if necessary.

    What do you need to make sure the project rescue mission will be successful?

    We need a clear mandate to introduce changes in the project so that every project stakeholder understands that the situation is urgent and important. Also, we assume that the following things will be provided for the rescue mission:

    • Access to the source code of the application
    • Access to the current documentation to allow an in-depth understanding of the project
    • Access for Multishoring employees involved in the project to the public cloud services and databases used
    • Availability of admins and other persons from the Client will be necessary during the work to conduct the project
    • Handover meetings with key personnel involved in the development of the application, including the participation of a previous solution provider (to ensure smooth knowledge transfer and continuity in the development process)

    What are the most common risks during software project rescue missions?

    The most common risks during the software project rescue missions include:

    • Difficulties in communication during the project handover. The mitigation path is to assure the Client’s and current supplier personnel’s time to cooperate with Multishoring
    • Possible lack of documentation. In this case, it will be helpful to analyze provided documentation with the previous vendor’s participation to complete the documentation deficiencies.
    • Delays in granting full access to necessary environments for the Multishoring development team. This risk should be addressed early in the project, preferably before the start of the development.

    Our project rescue services focus on managing these risks proactively, ensuring that every aspect of the mission is closely monitored for potential setbacks.

    What makes a software rescue consultant effective in turning around a failing project?

    An experienced software rescue consultant combines deep technical expertise with strong problem-solving skills. By conducting a thorough analysis of the current state of the project, identifying pain points, and implementing corrective strategies, they help guide the project back on track. A good consultant knows when to pivot, how to optimize resources, and what tools to use to ensure the project reaches its goals. This tailored approach is the key to successful software project rescue.