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Looking to explore outsourcing opportunities in Central Asia? The Global Business Services Forum 2025 brings together international businesses and service providers in Tashkent, Uzbekistan, from July 23-25, 2025.
This annual event, organized by the Ministry of Digital Technologies and IT Park Uzbekistan, focuses on three main areas: Business Services, IT Outsourcing, and the Creative Sector. Now in its 7th year, the forum has grown to attract over 2,300 participants from 45+ countries, making it one of the region’s most significant outsourcing and business services gatherings.
Whether you’re considering Uzbekistan as an outsourcing destination, looking for new markets, or exploring partnership opportunities, this guide will help you understand what to expect and how to make the most of your time at the forum.
What to Expect at GBSF 2025
The Global Business Services Forum is designed around three core components that give you a comprehensive view of Uzbekistan’s business landscape and outsourcing potential.
Main Program: Market Insights and Success Stories
The main program sessions focus on practical insights rather than theoretical discussions. You’ll hear directly from international companies that have successfully established operations in Uzbekistan, covering sectors like:
- IT Services and software development
- Business Process Outsourcing (BPO)
- Game development and animation
- Consulting services
- Creative industry services
Site Visits: See the Infrastructure in Action
The forum includes guided visits to actual IT Park facilities and member companies. These aren’t just quick tours—you’ll get to see working environments, meet local talent, and understand the day-to-day operations of businesses similar to what you might establish.
The site visits typically include stops at different types of companies, from small startups to larger international operations, giving you a range of perspectives on what’s possible.
Tech Expo: Local Capabilities on Display
The expo component showcases local IT products and services, helping you understand the existing tech ecosystem and potential collaboration opportunities. It’s also where you can connect with local service providers and talent.
Three-Day Event Structure
Day 1 (July 23): Networking Foundation
- Evening networking dinner at IT Park Uzbekistan HQ
- Informal atmosphere to start building connections
- Time: 19:00 – 21:00
Day 2 (July 24): Core Content and Exploration
Morning Sessions (10:30 – 12:30)
- Registration and opening ceremony
- Welcome from Minister of Digital Technologies Sherzod Shermatov
- IT Park presentation on market opportunities
- Success story presentations from international companies
- Closing remarks from IT Park CEO Abdulakhad Kuchkarov
Afternoon Activities (13:40 – 16:00)
- Networking lunch with IT Park consulting booth
- Site visits to explore infrastructure and meet local talent
Day 3 (July 25): Practical Implementation
Workshop Sessions (11:00 – 13:00)
- Detailed workshop on company setup process
- Talent acquisition and recruitment strategies
- Labor code and legal requirements
- Infrastructure options across different regions
- Tax structure and financial considerations
- Softlanding support services
Networking and Consultation (12:00 – 14:00)
- One-on-one consulting time with IT Park representatives
- Traditional Uzbek lunch
Making the Most of Your GBSF 2025 Experience
Before You Arrive
Research and Planning
- Review the member company list to identify potential partners or competitors
- Prepare specific questions about setup costs, timelines, and regulatory requirements
- Identify key people you want to meet during networking sessions
Documentation
- Bring business cards and company materials
- Prepare a brief presentation about your company and outsourcing needs
- Have your questions ready for the consulting sessions
During the Event
Networking Strategy
- Attend all three days if possible—each serves a different purpose
- Use the networking dinner on Day 1 to build initial connections
- Take advantage of the IT Park consulting booth during lunch on Day 2
- Book one-on-one consulting time on Day 3 for detailed discussions
Site Visits
- Ask specific questions about operational challenges
- Inquire about talent retention and training programs
- Understand the real costs beyond the publicized tax benefits
Workshop Participation
- Take detailed notes during the Day 3 workshop
- Ask about timeline expectations for company setup
- Understand the ongoing compliance requirements
Questions to Ask
During Company Presentations
- What were the biggest challenges during setup?
- How do you handle quality control and project management?
- What’s the reality of talent acquisition and retention?
At Site Visits
- What does a typical workday look like here?
- How do you manage communication with international clients?
- What support do you actually receive from IT Park?
In Consulting Sessions
- What are the hidden costs of doing business here?
- How long does the company registration process really take?
- What ongoing obligations do member companies have?
Practical Event Information
Registration and Costs
The event appears to be free to attend, though you’ll need to register in advance. Registration includes:
- All main program sessions
- Site visits
- Networking meals
- Access to consulting sessions
Location and Accommodation
Venue: IT Park Uzbekistan HQ, Tashkent Address: 4, Muminov street, Tashkent, Uzbekistan
Travel Considerations
- Uzbekistan offers visa-free entry to 90+ countries
- Tashkent has international airport connections
- Consider arriving a day early to adjust to the time zone
What to Bring
- Business cards and company materials
- Notebook for taking detailed notes
- Questions prepared in advance
- Comfortable shoes for site visits
- Business attire for formal sessions
Who Should Attend
Primary Audience
Service Companies Looking to Expand
- IT service providers seeking new delivery locations
- BPO companies exploring cost-effective options
- Creative agencies considering outsourcing partnerships
Businesses Seeking Outsourcing Partners
- Companies looking to establish dedicated development teams
- Organizations needing cost-effective back-office support
- Startups seeking affordable technical talent
Investors and Consultants
- Investment firms exploring emerging markets
- Business consultants specializing in outsourcing
- Market researchers studying Central Asian opportunities
What Makes This Event Unique
Unlike many outsourcing conferences that focus on theory, GBSF emphasizes practical implementation. The combination of government support, real company case studies, and hands-on site visits gives you a comprehensive view of what’s actually possible.
The event’s scale—2,300+ participants from 45+ countries—also provides significant networking opportunities beyond just learning about Uzbekistan.
Key Takeaways and Next Steps
The Global Business Services Forum 2025 offers a unique opportunity to explore one of Central Asia’s most promising outsourcing destinations. With government backing, attractive tax incentives, and a growing ecosystem of international companies, Uzbekistan presents a compelling case for businesses looking to diversify their operations.
The three-day format allows you to move from initial market understanding to practical implementation planning, making it more than just another conference.
Whether you’re seriously considering Uzbekistan as an outsourcing destination or simply exploring options, the forum provides the insights and connections needed to make informed decisions about this emerging market.
Contact Information
- Phone: +998 77 702 11 99
- Email: events@outsource.gov.uz
- Registration: Available through the official GBSF website
The forum represents more than just a business opportunity—it’s a chance to be part of a growing ecosystem that’s positioning itself as a bridge between European and Asian markets. For companies willing to explore new frontiers in outsourcing, GBSF 2025 could be the starting point for your next growth phase.
